Pet Memory Shop Reviews

Petmemoryshop.com is a dedicated platform that offers a variety of memorial products for pets. The popular products and services include Pet Caskets, Pet Urns, Burial Markers, Memorial Jewelry, and Pet Loss Gifts. The shop also offers Wind Chimes as part of their product range. The shop prides itself on providing a respectful goodbye to pets with fast, affordable delivery, and secure transactions. They have served over 10,000 satisfied customers. The shop also offers a price match guarantee. The customers have praised the shop for its exceptional service and support, with many highlighting the personal touch in their service, such as follow-up emails and condolence notes. The shop was established in 2013 and operates out of a warehouse in Kentucky. They offer a range of carefully curated memorial products that help celebrate a pet's life in a manner that feels right for the pet owner. They also provide 24/7 support and advice during these tough times. The shop's philosophy is to treat every customer with dignity, respect, and personal attention. They offer both classical and unique ways to memorialize pets. The shop also encourages customers to stay connected for new products, pet care tips, and supportive resources.

The Return Policy of Pet Memory Shop is as follows: The policy lasts for 30 days. If 30 days have passed since the purchase, unfortunately, a refund or exchange cannot be offered. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging. A receipt or proof of purchase is required to complete the return. There are certain situations where only partial refunds are granted: Any item not in its original condition, is damaged or missing parts for reasons not due to their error, and any item that is returned more than 30 days after delivery. Once the return is received and inspected, an email will be sent to notify that the returned item has been received. The approval or rejection of the refund will also be notified. If approved, then the refund will be processed, and a credit will automatically be applied to the credit card or original method of payment, within five business days.

The Shipping Policy of Pet Memory Shop is as follows: Standard shipping takes 3 to 6 business days. Orders placed after 12:00 CST are shipped the next day. Customized products vary in production time and may take up to 2 weeks for completion. They use FedEx, UPS, and USPS based on product type and cost considerations. A tracking ID will be provided for all shipments. They do ship internationally, but manual processing is required for international shipping. To return the product, it should be mailed to: 1605 Frostburg Road, Madisonville, KY 42431. The customer will be responsible for paying for the own shipping costs for returning the item. Shipping costs are non-refundable. If a refund is received, the cost of original shipping will be deducted from the refund. Depending on where the customer lives, the time it may take for the exchanged product to reach may vary. If an item over $75 is being shipped, consider using a trackable shipping service or purchasing shipping insurance. They don’t guarantee that they will receive the returned item.

Petmemoryshop.com offers a variety of products and services for pet memorials. The shop provides Pet Caskets, Pet Urns, Burial Markers, Memorial Jewelry, and Pet Loss Gifts. They also offer Wind Chimes as part of their product range. In addition to these, they have Candles, Lighting, & Aromatherapy products, Custom Pet Urns, Custom Picture & Custom Text Jewelry for Pets, and Keepsake Urn Pendants for Dogs, Cats and Other Pets. The shop prides itself on offering Fast, Affordable Delivery, 100% Secure Transactions, and a Price Match Guarantee. They have served over 10,000+ Satisfied Customers. The shop also provides Exceptional Service and Support to its customers. They believe that every pet deserves a dignified remembrance and offer a range of carefully curated memorial products that help you celebrate your pet's life in a manner that feels right for you. They are committed to providing a respectful goodbye to your pet.